Yes, our products are covered with warranties, depending on the brand, material and use. The warranties normally cover factory defects, but excluding normal wear and tear/ item mis-use or poor maintenance.
For carpet tiles and LVT, we only use our own water-based adhesives which are Green Label certified.
Our carpet tiles brand, Tuntex is a Taiwanese brand which moved its production to Shanghai, China. While our other products come from Singapore, Malaysia, China and Indonesia.
Yes, we can arrange deliveries outside NCR.
Yes we do, but there is a minimum quantity order depending on the material/ construction to be used.
Yes, we also provide installation services for items we supplied.
Yes, we just need to schedule for the availability of our technical team.
Yes! We provide samples and swatches as long as we have them on stock. We can also send e-catalogues in case they are not available.
Our standard unit of pricing/ selling is by Square Meter, but we can help convert them into boxes or pieces if needed.
Sorry, our only method of payments is thru bank deposit/ online transfer or dated checks.
Yes we give discounts depending on the quantity.
For on-stock items, it takes around 5-10 days and 60-75 days for indent items.
We need the flooring to be levelled, smooth and free of debris.
Carpets just need regular vacuuming. The frequency depends on the foot traffic of the space. Spot cleaning is recommended only on soiled/ stained areas. General shampoo/ deep cleaning by professionals may be done once or twice a year.
Good thing with our carpet tiles is that we use Solution Dyed yarns, making them last for at least 15 years under proper maintenance.
It depends on what kind of carpet you are using. For example if you are using a roll carpet (Wall to Wall) it is highly recommended to use underlay, but if you are using carpet tiles or planks, they are meant to be laid directly on the floor surface.